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POLICIES
Terms · Refund · Privacy
Draft text for layout only. Final terms must be reviewed by a lawyer before launch.
Terms of Service
K-pom arranges bookings, interpreters and schedules for care services. All medical services are provided by registered partner medical institutions, which are responsible for diagnosis and treatment.
- Medical packages are available to international visitors only.
- A doctor's consultation is required before any procedure; the doctor may change or decline treatment.
- K-pom does not sell concert tickets.
Refund policy
- Deposit fully refundable up to 7 days before the first appointment.
- 50% refundable 3–6 days before.
- Non-refundable within 2 days, except when the clinic declines treatment after consultation (full refund).
- K-care goods: returns within 14 days of delivery if unopened.
Privacy Policy
We collect name, email, country, messenger ID and travel dates to arrange your booking. Health-related information is collected only with separate consent, shared only with the partner clinic handling your consultation, and deleted after the retention period required by law.
Personal information controller: K-POM · Rm 202, Ewha Bldg., 69 Gangnam-daero 34-gil, Seocho-gu, Seoul